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Legal

Shipping & Return Policy

ALABAMA: Seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. Seller’s program account number is SSU-R012336908

Our business hours are Monday to Friday 8:00am- 5:00pm Pacific Time. Orders are processed and shipped within 2-3 business days. Shipping and delivery on business days (Monday – Friday) only. To prevent damage to your wine order due to inclement weather, your order may be put on hold, and you will be contacted directly from our team to make further arrangements.

An adult signature is required for all wine deliveries. Please be sure an adult of 21 years or older is available at your shipping destination to sign and accept the delivery.

Packages that need to be re-shipped, need to be re-routed to an alternative address, or requesting a new delivery date after shipment, can be arranged at the customers expense by contacting our team.*

Our primary carrier is UPS. We cannot ship to a PO, FPO, APO and OPO boxes, or internationally. Special requests for FedEx can be accommodated but need to be pre-arranged by contacting orders@kenwrightcellars.com, prior to shipment.

We ship wine in accordance with various state laws which may pose unique limitations, taxes, or charges. If there is a problem with your order, we will contact you directly.

Our goal is that you are completely satisfied with your purchase through every aspect of the ordering and shipping process. *Please contact orders@kenwrightcellars.com or call 503-852-7070 for any order assistance.